Privacy Policy

RPM EARTHWORKS LLC PRIVACY POLICY 

Effective Date: August 8, 2026

 RPM Earthworks LLC) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our business, requesting an estimate, or communicating with us about our services. 

1) INFORMATION WE COLLECT: We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, property address, and information about the services you are requesting. We may also collect information you provide when submitting a contact form, requesting a quote, scheduling services, or communicating with RPM Earthworks LLC. 

2) WEBSITE INFORMATION: When you visit our website, certain technical information may be automatically collected, such as your IP address, browser type, device type, pages visited, and general website usage information. This information may be used to maintain website functionality, improve our website, understand how visitors use our website, and protect against security threats. 

3) USE OF INFORMATION: RPM Earthworks LLC may use information collected from you to respond to inquiries, provide estimates and proposals, schedule services, communicate with customers, process payments, provide requested services, maintain business records, and improve our services and website. 

4) CUSTOMER COMMUNICATION: If you provide your phone number, email address, or other contact information, RPM Earthworks LLC may use that information to communicate with you regarding your inquiry, estimate, scheduled work, invoices, payments, or other business-related matters. 

5) TEXT MESSAGES: If you provide a telephone number and request or consent to receive text messages from RPM Earthworks LLC, we may use that number to communicate with you regarding your inquiry, estimate, scheduling, project, or other services you have requested. Message and data rates may apply. You may request to stop receiving text messages at any time by contacting RPM Earthworks LLC or following applicable opt-out instructions. 

6) INFORMATION SHARING: RPM Earthworks LLC does not sell, rent, or trade your personal information. We may share information when reasonably necessary to provide requested services, process payments, operate our website or business systems, communicate with you, comply with legal obligations, or protect the rights, property, and safety of RPM Earthworks LLC, our customers, or others. 

7) SERVICE PROVIDERS: RPM Earthworks LLC may use trusted third-party service providers to assist with business operations, including website hosting, customer communication, scheduling, invoicing, payment processing, accounting, advertising, and customer relationship management. These providers may receive information necessary to perform services on our behalf and are expected to handle such information appropriately. 

8) PAYMENT INFORMATION: Payments may be processed through third-party payment processors. RPM Earthworks LLC does not intentionally store complete credit card or debit card numbers on our own systems. Payment information may be collected and processed directly by the applicable payment processor according to its own privacy and security practices. 

9) COOKIES & TRACKING TECHNOLOGIES: Our website or third-party services used by our business may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve website performance, measure advertising effectiveness, and provide a better user experience. You may be able to control cookies through your browser or device settings. 

10) ADVERTISING: RPM Earthworks LLC may use third-party advertising and analytics services to help advertise our services and measure the effectiveness of our marketing. These services may collect information about website visits or interactions with advertisements in accordance with their own privacy policies. 

11) PHOTOGRAPHS & PROJECT CONTENT: RPM Earthworks LLC may photograph or record completed or ongoing projects for documentation, quality control, portfolio purposes, and marketing. We will not intentionally publish a customer's name, home address, telephone number, email address, or other personal identifying information without permission. 

12) INFORMATION SECURITY: RPM Earthworks LLC takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. 

13) INFORMATION RETENTION: RPM Earthworks LLC may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests. 

14) THIRD-PARTY WEBSITES: Our website may contain links to third-party websites, including social media platforms, payment services, or other websites. RPM Earthworks LLC is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit. 

15) CHILDREN'S PRIVACY: Our website and services are not directed toward children under the age of 13. RPM Earthworks LLC does not knowingly collect personal information from children under 13 through its website. 

16) YOUR PRIVACY RIGHTS: Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information. Requests may be submitted using the contact information provided below. RPM Earthworks LLC will respond to valid requests as required by applicable law. 

17) DATA SECURITY INCIDENTS: If RPM Earthworks LLC becomes aware of a security incident involving personal information that requires notification under applicable law, we will provide notice and take other required actions in accordance with applicable legal requirements. 

18) CHANGES TO THIS PRIVACY POLICY: RPM Earthworks LLC may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Any updated Privacy Policy will be posted on this website with a revised effective date. 

19) CONTACT INFORMATION: If you have questions about this Privacy Policy, wish to request information regarding your personal information, or have a privacy-related concern, please contact: RPM Earthworks LLC Phone: 443-267-8807 Email: rpmearthworksllc@gmail.com

20) ACCEPTANCE: By using this website or voluntarily providing information to RPM Earthworks LLC, you acknowledge that you have had the opportunity to review this Privacy Policy and understand how RPM Earthworks LLC may collect, use, and protect information as described herein, subject to applicable law.